Customer Testimonials

“First of all, the island looks absolutely beautiful!!  We could not be more thrilled, and we love the way you did the curve for the eating bar.  We would not have thought to do it that way on our own, and it really sets it off.  Also, please pass on to Shawn that he fully captured the look & color we wanted…..”       

“Thanks again for a beautiful kitchen!”

“Thanks Kim.  It’s fabulous, isn’t it?!”

“Thanks to everyone at Silver Bow Woodcraft for a great kitchen.  I am still trying to figure out how to use all the extra space I have now.  I would like to thank you for the beautiful cabinets, they are extraordinary in both design and construction (thank you Aric).  Your installer, Peter, did excellent careful work and even though my hardwood floors were freshly refinished they remained unscathed through everyone’s care and attention.  ……..In this crazy time of “Boom” in Calgary, Kim and Marguerite, you have managed to keep Silver Bow true to your high standards by providing unique designs and cabinetry that are of excellent quality, with careful, thoughtful service.”

“I love my beautiful new red, birch and granite kitchen.  Your quality of workmanship is fantastic, the design is wonderful (better by far than what I could have come up with), the installers were pleasant, courteous, professional, respectful of our home, punctual, and even FUN (I never thought a renovation could be enjoyable), and I can’t believe you even met the impossible deadline!  You were truly “over the top” in providing royal treatment.  I’d be thrilled to recommend you (and am still waiting to be included in THE catalogue).”

“Just a little note to say a BIG thank-you to you and all the craftsmen that worked on my kitchen.  Your suggestions and attention to detail have helped me to put together a kitchen that until now only existed in my dreams.  I look forward to the next project….Many thanks to you all. ……..P.S.  Thanks for giving me the courage to move the position of the kitchen sink, it’s much better!”

“We would like to express our appreciation to you and your staff for the terrific job you have done over the last few months with our kitchen replacement project.  Providing excellent customer service requires the right product, the right people and – more than anything else – a commitment to your customer.  You have achieved and shown that commitment through your efforts ensuring schedules are met, product quality is maintained, and price is appropriate.  Similarly, your staff have shown the same high level of commitment through their work ethic, their work quality and their overall desire for customer satisfaction.  We sincerely appreciated your comment with respect to “employing people you (the customer) enjoy having in your home”.  We were very impressed with the cabinet installation, and the friendliness, cleanliness and positive attitude of your staff.

We are thrilled with the end result, and we have appreciated your help through what could have been a difficult process.  We especially appreciated your design ideas, your sense of humour, and (again) your commitment to customer satisfaction.

You have achieved a very high level of customer service, and you have the people, the product and the attitude that will assure success.  It has been a pleasure dealing with you and we wish you well as you grow and expand your business. Please free to use our name as a reference as required.”